Contact

Private customer support

We can help with orders, delivery, product information and the instructions supplied with a kit.

Include when contacting us

For an order question, include the order number and the name or email used at checkout. For a product-integrity issue, keep the packaging, batch details and expiry information available.

Protect your privacy

Do not send a test result, photograph of a result, identity document or other unnecessary health information through an ordinary support message.

Medical questions

NomaCare support does not replace a qualified healthcare professional. For symptoms, a recent exposure, a reactive, invalid or uncertain result, or an urgent concern, follow the supplied instructions and seek appropriate professional care.

Read the medical disclaimer