Track Your Order
Track Your Order
Check the status of your NomaCare order
For Registered Customers
If you have a NomaCare account, you can view all your orders and tracking information by signing in to your account.
Guest Order Tracking
If you checked out as a guest, you can track your order using the tracking number provided in your shipping confirmation email.
Look for an email from NomaCare with the subject "Your order is on its way" which contains your tracking number and a link to track your parcel.
Need Help?
If you haven't received your tracking information or have questions about your order, please contact us:
- Email: support@nomacare.co.za
- WhatsApp: +27 63 168 0223
- Business Hours: Monday–Friday, 9:00 AM – 5:00 PM SAST
Please have your order number ready when contacting us.
Delivery Timeframes
Standard delivery takes 2-5 business days depending on your location in South Africa. Orders are dispatched within 24-48 hours of payment confirmation.
For more information, please see our Shipping & Delivery Policy.